Get support directly from developers via our Slack channel
All users (also free accounts) have access to our Slack support community where we do our best to help you out the same way we do most of our communication ourselves: Via Slack.
Existing user? Log in to access our Slack channel
Want to dive deeper yourself?
We've gathered some information and frequently asked questions for you on this page. If you can't find what you're looking for, we'd love to hear from you.
Explore the documentation
Our documentation is written for developers by developers. Our aim is to make sure that you understand how to interact technically with the product.
Get started with Idura Verify
Idura Verify is at the heart of the Idura developer experience. Here’s how you get started with your first integration.
Frequently asked questions
Here are some common questions and answers to help you get started. See the full list on our FAQ page.
- Create a free test account
- Set up your domain
- Set up your application
- Test your selected eIDs
- To go into production, upgrade to a paid plan
You can create a free test account to integrate with any of our eIDs, no credit card needed. Run authentication and digital signature flows with test users for as long as you like. You only pay when you're ready to go live with real users.
We offer four primary services:
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Verification: Verify user identities with national eIDs for KYC compliance, fraud reduction, and secure login.
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Digital signatures: Securely collect legally binding electronic signatures with signing flows customized to match your brand.
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Age verification: Verify your customer's age online when selling age-restricted products like alcohol and tobacco.
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Caller authentication: Verify callers with agent-initiated eID authentication.
You pay a monthly platform fee, plus a per-usage fee for each eID (varies per eID).
See our pricing pages for details.
Our platform is built by developers, for developers:
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Simple documentation and a growing list of SDKs
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Access to all eIDs through a single integration
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Customizable flows that you can tweak to match your brand
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Instant support directly from developers via Slack
All of this at a fair, competitive price. (Plus a free test environment that you can use without credit card or time limits.)
Learn how you can switch to Idura →
You can reach our developers directly via Slack and get answers fast.
Sign up to gain access →
Reach out to our support team
If you didn't find what you were looking for, our support team is here to assist and answer any questions you may have